They say that chatbots are shaping our future. 
Chatbots are NOT shaping our future, they are a means of cost-cutting allowing companies to reduce the number of customer service persons. Chatbots are replacements for 3rd world contract phone banks. 
They can cause some misunderstandings. 
Not misunderstandings, outright confusion and more likely extreme frustration on the human side of the conversation. 
If you word your questions in the right way, the chatbot will be able to give you a better answer. 
Chatbots can only answer with information that's programed into their databanks. They can not help with a problem, basically they just refer you to a user manual or read it to you. I usually end up with the useless chatbot giving me a phone number to call. 
If you really want to mess with them. Keep asking the same question over and over and see if you get the same response. 
I have never tried that, maybe I will in the future. I expect I would get the same response because a chatbot has no intelligence. 
I think it would be fun to do that and even maybe just type in one word at a time, hitting send after each word. 
And what would you do if I followed that pattern?
Give you the same answer each time. 
And what would you do if I followed that pattern?
Give you the same answer each time. 
So far that's exactly what you have done. What if I change the word order or delete the question mark?